Managed and coordinated customer communications mailings and communications content for Dime – BNB Bank merger and core conversion, including pre-merger, legal day 1 and operating day 1 efforts.
Online Banking Conversion Communications
Merger and Core Conversion Communications
Merger and Core Conversion Communications
Created multi-channel communications plan that helped Dime Community Bank achieve a 78% activation rate on business online banking conversion.
Branch Consolidation Communications
Merger and Core Conversion Communications
Branch Consolidation Communications
Managed and coordinated legal notice customer communications for branch consolidations and safe deposit closings.
CD Renewal Campaign Mailings
CD Renewal Campaign Mailings
Branch Consolidation Communications
Helped Dime Community Bank drive 80 – 83% retention rate by managing recurring, direct mail campaign for CD renewals.
Homebuyer Expos
CD Renewal Campaign Mailings
Business Outreach and Events
Developed first-time homebuyer and refinance leads, resulting in applications and loans by launching multi-branch Homebuyers Expo marketing events.
Business Outreach and Events
CD Renewal Campaign Mailings
Business Outreach and Events
Increased small business products and services awareness via direct mail, email, branch-based promotions and B2B tradeshows and networking events.
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